IUROP Translate

IUROP Translate help

Short answers to what we get asked most. Can’t find yours? Email us at contact@iuropagency.com.

Getting started

Languages

How it translates

Edits and control

Your theme and store

SEO

Plans and billing

Uninstalling and privacy

Can’t find your answer?

Email us at contact@iuropagency.com with your store address and we’ll help.

Getting started

What do I need to use the app?

What happens when I install it?

How long does the first translation take?

Part of my store is already translated. Will you overwrite it?

I have another translation app. Can I use both?

Which languages is the app available in?

Languages

Do I need to add the languages in Shopify first?

Will my customers see a half-translated language?

My customers can't see a language.

Can I have different copy for one country?

How it translates

How often is new content translated?

What do you translate, and what not?

Which AI does it use?

How do I keep my brand name from being translated?

Can I choose formal or informal address?

Does it translate drafts?

Edits and control

Can I fix a translation?

Does it learn from my edits?

Can I review translations before they go live?

Can I change a word across all translations at once?

Can I export and import translations?

Your theme and store

Will the app slow down my store?

What happens if I switch themes?

I see "translation missing" in my store.

A page is still in the original language.

SEO

Can Google see my translations?

Do you translate URLs?

Can I adapt SEO to each market?

Plans and billing

How much does it cost?

How much does it cost?

How is my plan decided?

What counts as a word?

Do you charge for what gets translated each month?

Is there a monthly limit?

What if my store grows?

What if I add a language?

How do I change plans or cancel?

Is there a free trial?

Is there annual billing?

Who bills me?

Uninstalling and privacy

If I uninstall, do I lose my translations?

What about my settings?

Do you access my customers' data?

Where do my texts go?

Can’t find your answer?